Get your Card for Students
New students
If you have not had a ONECard previously please follow the steps below.
Returning students
If you are a returning student, you can download the Transact eAccounts app and go mobile!
If you need to replace your physical card, a $25 replacement charge applies after August 15. Please note that the first week of September is our busiest time as we assist new students. Unless your replacement is urgent, we recommend visiting after September 8 for faster service.
Are you a registered student?
If you’ve never had a ONECard in the past, you can start the application online after you register for courses. To be eligible for a OneCard, you must be an active student enrolled in classes.
Get your Netlink ID and MFA
Your NetLink ID is your personal UVic account which you’ll use throughout your time at UVic. You’ll use your NetLink ID to access all UVic’s online tools and resources including ONECard, Wi-Fi, Brightspace, UVic computers, library databases and many more. To get your Netlink ID.
Just a quick reminder, when you create your NetLink ID, you can also set your chosen or preferred name. You’ll be asked for your emergency contact information at the same time, so it’s easy to get everything done in one go.
Multi-factor authentication (MFA) is an important security feature that requires you to use 2 pieces of evidence to prove your identity when you sign in to your UVic account. MFA is mandatory for all UVic students. To get started with MFA. You will need MFA to get your mobile ONECard installed.
Take your photo
Photos must meet all requirements. If not, your photo submission will be declined.
Your photo should be in a passport style, with your head and top of your shoulders dominating the frame. Please follow these steps to ensure your photo meets the requirements. Applications will be rejected unless an adequate photo is supplied.
Acceptable:
- Current color photo in .jpg format
- White smooth background required
- Centered, front view of full face
- Cropped from just above the top of the head down to the shoulders
- Good lighting
- Eyes open and visible
- Straight face or smile
- Wear prescription glasses if you normally do so
- Head coverings allowed if you wear it daily for religious purposes
- Full face must be visible
- Covering cannot obscure hairline or cast shadows on face
Unacceptable:
- Wearing a hat, sunglasses, or anything that obscures the face
- No shadows on the face, glare on glasses, or red eye
- Other visible people or objects in the photo
- No props or hand gestures allowed
- Inappropriate expressions
- Copyrighted images
Upload your photo
- and login with your Netlink ID and passphrase.
- Navigate to the Profile tab.
- Click on the “Click to submit your photo” button
- Follow instructions to upload your photo (headshot).
- Wait for automatic review and processing.
- Once processing is complete, click “Next”.
- Follow instructions to upload image of Government-issued Photo ID.
- Once uploaded, click “Submit & Sign Out”
Once your photo is viewed, you will receive an email with further instructions. Please allow 24 hours for your image to become available prior to downloading the eAccounts app.
Visit this page to see detailed instuctions with images.
Accepted Government Issued Photo ID
- Must use the English alphabet.
- Must include a clear photo.
- Must be valid — expired ID will not be accepted.
Passport
Add mobile ONECard
To get your mobile ONECard, follow these three easy steps:
- Download the (via the or )
- Search for “ßÉßɱ¬ÁÏ (UVic)” and log in with your NetLink ID and passphrase
- Click “Add to Wallet”
- For iPhone users please also confirm you have agreed to the iCloud terms and conditions
Need help? See our FAQs below or contact the ONECard Office.
International students
💳 Your first physical ONECard is free.
- Upload your photo.
- Wait for your approval email confirming your photo has been accepted.
- Please allow 24 hours after confirmation.
- Bring a valid piece of photo ID and your student ID number to the ONECard Office to pick up your card.
Frequently asked questions (FAQs)
Once you have registered for your courses, please submit your photo to be displayed on your physical and mobile ONECard. You can find detailed information on how to upload your photo and government ID, as well as what is an acceptable photo here.
Students can use the mobile ONECard for almost every service on campus however, it is currently not being accepted for exams. For identification purposes during exams, the University will accept any government-issued photo ID and the older physical ONECard.
Yes, your physical ONECard will continue to function for the 2025/2026 academic year after you have added your mobile ONECard to your device. You can use whichever is most convenient for you.
Yes, you need to be signed up for Duo in order to be eligible for a mobile ONECard. You can follow the instructions here in order to get signed up for UVic MFA. It may take up to 24 hours after you enroll in MFA before you are eligible for a mobile ONECard.
Almost everywhere you currently use your physical ONECard! This includes:
- Libraries
- University Food Service Outlets
- UVSS Outlets
- UVic Bookstore
- UVic Computer Store
- Door Access
- CARSA
- As student ID at service counters across campus *
* Please note: you will be required to show a valid (non-expired), government issued photo ID or a physical ONECard as official ID for exams and assessments.
Your name and other personal information on the mobile ONECard come from the university’s central database and must be updated there. Visit the Manage Your Profile page for instructions on updating your personal information. Changes may take up to 24 hours to appear on your mobile ONECard.
- Account balances are currently only displayed on Apple devices.
- If your account balances are $0, they will not display until funds are added.
- If you have available funds that are not displaying, please contact the ONECard Office.
A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.
As with your physical ONECard, your mobile ONECard will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at the ßÉßɱ¬ÁÏ, your credential will remain active and update accordingly.
If you are graduating, the Alumni ONECard gives you access to special offers from dozens of businesses and services, both on- and off-campus, for a one-time fee of $25. Visit us to get your card.
The Transact eAccounts app is necessary in order to add your ONECard to your Apple or Google wallet. In order to download the app, your Apple Account or Google Play country must be set to Canada or the United States.
Some international students may find it impractical to change their country settings. Please find more information about this process below to determine if the mobile ONECard makes sense for you. You are welcome to use the physical ONECard if it better suits your needs. Your first card is free of charge.
Quick Facts:
- How often can I change my country settings?
- Apple: once every 90 days
- Google Play: once per year
- What is required in order to change my country settings?
- Both Apple and Google Play require you to provide a valid payment method for the new country (supported payment methods for and )
- Apple requires you to have a billing address in the new country
- Google requires you to be located in the new country when changing these settings (this is based on your IP address – to check your IP address location)
- Will my Apple Account or Google Play balances transfer and work in my new country settings? What about my subscriptions?
- No, neither Google Play nor Apple will allow balances to transfer when country settings are changed
- If country settings are changed back then the balances will remain, but they cannot be used while your account is set to the new country
- Please cancel any subscriptions tied to your current country or region prior to making the change
- No, neither Google Play nor Apple will allow balances to transfer when country settings are changed
Yes, you will need to install the updated version of the Transact eAccounts mobile app and the latest version of your phone's operating system in order to get the mobile ONECard.
On your device, visit the or and search “Transact eAccounts”. The store will prompt you to install any required updates.
Updates cannot be made when there is no connection between Transact eAccounts and your device. Confirm that your device is connected to the internet and not experiencing any other service interruption to allow for updates. In all cases, the Transact eAccounts app will display the most current information.
Before provisioning on a new phone, you must first delete your credential from your old device using the Wallet app, eAccounts app, or via your Apple Account (for iOS devices only). If you can't delete it (e.g., if the old device is broken or sold), please contact the ONECard Office to have the card retired so you can provision it on your new device.
The Transact eAccounts app is only needed when adding or removing your ONECard from your digital wallet. While you are welcome to keep the app installed after your mobile ONECard is set up, it is not required. Removing the eAccounts app will not impact the functionality of your mobile ONECard.