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Managing your ONECard

Load funds on your own ONECard

Adding funds to your account online is quick and easy:

Load funds - parents, families & supporters

You can  to a card holder using their V0# and first and last name. Please note, there is an online minimum load of $5.00. 

Load funds for parent assistance
The above image shows where to load gift funds for your student on the eAccounts page.

Load funds - faculty and staff

Staff and faculty can add funds to someone else's account using a FAST account.  Please complete a FAST Charge Form below and email it to us.

Lost or stolen physical cards

If you no longer have your card, visit us to get a replacement. There is a $25 fee for a replacement card. Make sure you bring some valid government issued photo ID.

If your card is lost or stolen, make sure you

Lost or stolen phones

If your phone is lost or stolen, make sure you 

Change in status

If your status changes at UVic (i.e., student to grad or student to staff), your designation comes to us from the university’s central database.  Changes may take up to 24 hours to be reflected on your mobile ONECard.

If you graduate the Alumni Card is available to UVic Alumni for a $25 fee.

Preferred name

Your mobile ONECard will show your chosen or preferred first name, the name that you commonly use that may be different from your legal first name. Learn how to use your preferred name.

Please visit the Manage Your Profile page for more information on how to update your personal information.

ONECard care tips

Keep it flat – no bending, cracking, or hole-punching.
Keep it dry – no washing machines or puddles.
Keep it safe – away from magnets and magnetic cases.
Keep it yours – don't lend it to anyone.